This tech doc explains how to run a data integrity check on your backed-up data.
There are numerous Ahsay error codes that might require a data integrity check to be run.
You can also run this utility if you want to check the reported size of the storage is correct.
To perform a data integrity check, log into our backup software on your device where the backup is running from.
- Click on the Utilities box
- Select the backup job you want to repair from the dropdown menu and then select the backup destination from the dropdown menu.
- Don’t select any tick boxes. This might not be necessary and will take a long time to run on larger data sets.
- Press Start
NoteA data integrity check cannot be started if the backup job you are trying to repair is running. We recommend you temporarily disable the backup schedule to ensure the backup job doesn't start whilst the data integrity check is running.
The following message is displayed when the data integrity check has successfully finished.
The time required to complete a data check depends on the number of factors such as the number of files/folders in the backup set(s), the hardware specifications of the client computer such as the disk I/O and CPU performance, and if there are other resource-intensive jobs running.
- If the problem persists, also try the following:
a. Close the BOBcloud software and stop the program in the system tray (bottom right of the screen).
b. Delete c:\users\username\temp
c. Try the backup again.
Ahsay OBM and ACB version 7
Failed to initialize RemoteBDB.Cloud. Error=[BlockDBConfig.readConfig] unknown default path for creating new journal file config: 0, caused by [RuntimeException] [BlockDBConfig.readConfig] unknown default path for creating new journal file config: 0
Unable to do Offsite backup, Error= [BlockDB.init] Error initializing bptree