Exchange error [com.ahsay.afc.microsoft.MSExchangeExpt]

BOBcloud Backups (desktop and server)
1

Error
[com.ahsay.afc.microsoft.MSExchangeExpt] The writer failed due to an error that would likely not occur if the entire backup, restore, or shadow copy creation process was restarted. (VSS_E_WRITERERROR_RETRYABLE)

Fix
Please do the following:

  1. Check the Windows event logs (application) for any VSS or disk errors.
  2. Ensure the drive where VSS runs on has enough free space to run the VSS snapshot.
  3. Check the temporary location used by our software has enough free space.
  4. Update the Windows and Exchange service packs from Microsoft.
  5. Reboot the server.

If the problem persists, run this command without the prompts to check the status of the Exchange writer ‘vssadmin list writers’

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