Heart Internet email changes


#1

Heart Internet email changes

Heart Internet are modifying the security on their email services by changing the outgoing email port.

These changes will go live on the 1st of October 2019.

What you need to do

If your outgoing server or email client is currently using port 25 or 465, you will need to change the port to 587. We recommend using STARTTLS encryption.

You can keep your server name the same, it’s just the port that needs to be updated.

When you need to do it

The sooner the better. These settings will work today. If you leave it until after the go-live date you won’t be able to send any emails until you make the change.

If you require assistance, open a ticket on our help desk -https://control.bobcloud.net/supporttickets.php