Change log v9.5.4.36 (October 2023)

All new accounts created since 01/11/2023 and existing accounts since 10/11/2023 will be running v9.5.4.36.

Synology and QNAP NAS’ will not automatically update. Contact us if you need assistance updating these or if any of your other devices still need to be updated.

Auto updates

If your OS is no longer supported by the respective vendor (Microsoft, Apple, Linux, etc.), the auto-update won’t work.

In these instances, a manual upgrade must be done on your device.

How to check which version of BOBcloud your devices are using
How to upgrade the software on your devices

Software and Hardware we support

This article relates to the software we use; Ahsay 9

OS’ and databases supported

AhsayOBM is a server OS
AhsayACB is a desktop OS

New OS’ Supported

  • macOS Ventura (macOS 13)

Backup Destinations

  • Google Cloud Storage added: Tel Aviv

  • Google Drive OAuth 2.0 Support

Microsoft 365 email

  • Improve usability of Team Chats backup and restore in “This Microsoft user only” backup scope
  • Support for M365 China region
  • Backup Source Deselect filter for M365

Microsoft 365 SharePoint

  • Performance tuning for restoring SharePoint

Microsoft SQL

  • Support for Microsoft SQL Server 2022


  • Performance Tuning for Hyper-V Backup
  • Storage Utilisation for Hyper-V Backup


  • OBM - VMWare Backup Performance Tuning
  • OBM - VMWare Restore Performance Tuning
  • Performance Tuning for backing up [New files]
  • Performance Tuning for sFTP Destination
  • Storage Utilisation for VMWare Backup

Synology and QNAP NAS devices

  • Support for Synology DSM 7.1
  • Support of QNAP QTS 5.0.1
  • 2FA support for QNAP & Synology NAS

Supported Synology Devices
Supported QNAP Devices


  • v2 shows improved storage reduction of up to 90%


  • Remove logout reminder on Windows 8 or above
  • Prioritise Full Backup Schedule if multiple schedules start at the same time
  • Fine-tuning default block size for deduplication
  • Fine-tuning “Shrink block” for Storage Utilisation (ref: T-34197)

Cloud files

MS Exchange (Mail-Level)

File Backup