Getting started with FileSync (PAID accounts)

New accounts need to reset the password

If this is a new installation (not an upgrade), reset your FileSync password using this link -
The email address will be the one you entered when you ordered the service.

Download and install the client software from

Connect to the backup server cluster

Enter the server name manually as


That is the basic installation and setup created.
To read our advanced manual, continue here - (jump to step 3)


We provide 7-day email support on all PAID accounts.
Open a ticket using this link and let us know the email address used on the account -

Need more storage?

Order here