How to stop a running or stalled backup


#1

Error

If a backup is stuck on a running progress, there is normally a file named running which should be deleted in either of these locations.

If your device is using our server version, check this location C:\Users\username\ .obm\ipc\BackupSet{BackupSetID}

If your device is using our desktop version, check this location C:\Users\username\ .acb\ipc\BackupSet{BackupSetID}

Fix

If the backup is running, delete the file or create a file named stop.
After a few minutes, the backup should stop.


Tags Ahsay OBM ACB v6 v7, stop running backup